FAQs

How does shipping work?
We are committed to offering the best shipping rate! With that being said we use Canada Post, UPS and Fedex to ensure we are getting the best possible rate for that day. Shipping costs are dependent on where it is going. If you need your box sooner, please reach out to us at hello@knotsandbloomsgifts.com and we'll see what we can do!

How long will my order take to arrive?
Orders typically take 2-7 business days via standard shipping, depending on where it is going. 

Do you offer local delivery?
Yes! We offer GTA delivery. Shipping rate is calculated at checkout.  GTA includes: Toronto, Vaughan, Mississauga, Markham, Richmond Hill, and Oakville. Please contact us to notify when you would like your gift box delivered.

Do you offer same day shipping?
Unfortunately we do not, however we do offer GTA delivery. On orders placed before 12:00pm please contact us and we will do our very best to assist you.

Do you offer local pickup?
Yes we do! We are located in Vaughan, Ontario. If you chose to do local pick you will receive the address upon purchase.

Can a greeting card be attached to my order?
Of course! We offer complimentary cards as well as ungraded greeting card. All cards are made by a local graphic designer, Ava - @designsby.avalina. All upgraded greeting cards are an additional $5.00.

What is your return policy?
All sales are final. While we do not accept exchanges or returns, if there are any issues with your purchase please let us know and we will try our best to accommodate you!

Can I remove, add or change and item from an existing curated gift box?
Yes, simple contact us at hello@knotsandbloomsgifts.com and we will respond within 24 hours! Or call us at (647) 241-5604 for an urgent request.

Can you ship boxes containing alcohol?
Unfortunately we are not allowed to ship boxes containing alcohol. However we are able to deliver gift boxes within the GTA. The recipient must be home to verify legal drinking age in Ontario Canada.

Can I return an item?
Unfortunately, at this time, you are unable to return any items. All gift boxes & products are final sale.